Feb 05

Are you ready to pass the ITIL 4 Foundation exam? Try our Quiz!

Try the ITIL 4 Foundation Quiz

 

Are you ready to try your know-how on the topic? Just click “Start Quiz” and jump right into it!

The quiz contains 20 practice questions and has a passing rate of 65% just like the actual ITIL 4 Foundation Exam.
The only difference is probably, that you don’t have a time limit for the quiz. You can try it as many times as you like. The answer order will be randomized for each try.

Table of Contents

Download our FREE Mock Exam Questions and Answers

If you did not have enough and want to practice a bit more, tell us your e-mail address and we will send you the full list of all 40 ITIL 4 Foundation practice exam questions (updated in 2024). These are officially approved questions and cover all relevant areas of the course material. Those are actually some of the questions which we use during our courses to practice although our courses have a much larger sample.

You have an ITIL voucher/exam:

You do not have an ITIL voucher/exam:

The ITIL 4 Foundation Exam

Passing the ITIL 4 Foundation exam is the first step in the new ITIL 4 Certification Scheme and might be trivial to some but can be quite challenging for others. Depending on one’s background it can be a bit more difficult than anticipated, but this article (including our quiz) is here to help you prepare.

Here is what you need to know:

  • The exam comprise of 40 multiple choice questions
  • 26 correct answers are required (65% passing score)
  • There is only one correct answer for each question
  • You get 60 minutes (and an additional 15 mn for non-native English speakers)
  • Question types include standard, list, missing word and negative

For those interested in more details, we suggest going through our ITIL 4 Exam preparation guide.

Book your ITIL 4 Foundation exam with us

ITIL 4 FOUNDATION
E-LEARNING BASIC

€ 659
00
One-Time
  • 130 bite-sized videos explaining the ITIL 4 concepts
  • Our well-proven exam simulator
  • 1 voucher + 1 FREE retry at the official, online-proctored ITIL 4 Foundation exam
  • A 1-year PeopleCert Plus membership
  • Retain your knowledge with our Memo Trainer and 300+ mock exam questions
  • An engaging and fun presentation style, just like a live training
  • Live discussions throughout the whole course
  • Our ITIL 4 Trivia Game
TO SHOP!
Learn everything you need to know to pass the official exam and much more.
Popular

ITIL 4 FOUNDATION
E-LEARNING PREMIUM

€ 769
00
One-Time
  • Everything from the basic course
  • A 1.5h live online consultation with our passionate ITIL 4 Trainer, Alex Schmidt
  •  
TO SHOP!
Learn everything you need to know to pass the official exam and much more.

Next steps on your ITIL 4 journey

We really hope that you will pass the ITIL 4 Foundation exam, and we keep our fingers crossed for you!

In case you need some refreshing, or you just want to repeat the most important topics, please have a look at our Exam Preparation Video Series below.

Once you have done the Foundation, you might want to continue your ITIL 4 journey. For a complete overview of all levels and certifications you can achieve, please have a look at the official ITIL 4 certification scheme.

The next logical step in your ITIL 4 journey depends on your current role and goals. We usually suggest to start with Create, Deliver and Support and continue with Direct, Plan and Improve. Please feel free to have a look at our dedicated training offerings for said courses by using the links above. All courses can be delivered in the format of public classes, private classes for companies and virtual online classes, led by our accredited ITIL 4 Trainer, Alexander Schmidt.

FAQ

What is ITIL 4?

ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

What are the prerequisites for the ITIL 4 Foundation exam?

There are none.
However, it is strongly recommended to attend an official course or e-learning.

There are numerous resources available on the web as well, helping you with the preparation:

In which languages can I take the ITIL 4 Foundation exam?
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Spanish
  • Thai
  • Portuguese (Brazil)
How close are the ITIL 4 Foundation practice questions to the actual exam questions?

Both the actual and the practice test questions have been taken from a big pool of questions. So, yes, it can happen, that you see the exact same or very similar questions during the official ITIL 4 Foundation exam.

How many times can I try the ITIL 4 Foundation quiz?

As often as you like, there is no limitation.
Please note that the ITIL 4 Foundation quiz contains 20 questions. For the full practice test, please provide your e-mail address and download the PDF file.

When is my result good enough to try the actual test?

To pass the official ITIL 4 Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

For more details on the official exam, please check our dedicated exam preparation article.

What if I didn't do so good on the practice exam?
  • Well, you can always get in touch with us 🙂
  • You can attend one of our accredited ITIL 4 Foundation courses
  • Or have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube
  • You could also ask us for some one-on-one exam preparation for an hourly fee
  • Or you can retry the practice test as often as you like
How much time do I have for the ITIL 4 Foundation exam?

For the ITIL 4 Foundation exam, you have 1 hour by default but you get 25% extra time if English is not your native language.

For the practice quiz on our page, there is no time limit, nevertheless, you should finish in max. 37,5 minutes to simulate the available time during the actual exam.

Native English speakers get roughly 90 seconds per question while non-native English speakers get roughly 110 seconds.

What are the requirements to take the ITIL 4 Foundation practice test?

There are no prerequisites for taking the ITIL 4 Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube.

Related Blog Posts

PSM I

PSM I exam: Tips for passing the Professional Scrum Master I

21.01.2025
Read More
no project manager in Agile

Why is there no project manager in Agile?

14.01.2025
Read More
Product Owner and Scrum Events

A Splash of Scrum: The Magic of 5 Events and the Power of the Product Owner

13.01.2025
Read More
prince2 7 foundation

Cracking the PRINCE2 7 Foundation Exam: Key Insights and Sample Questions

12.09.2024
Read More
Scrum Master, Photo by Antoni Shkraba

Is a Scrum Master a Manager or a Leader?

30.11.2023
Read More
Agile Circus, Photo by WaiSiew on Unsplash

Worldwide Scrum, Agile Bodies and Organisations with Rankings

17.05.2023
Read More
Contact Us!

Our Mock Exams

Most Popular Posts

About The Author

Hi Reader, my name is Alex and I am an officially accredited ITIL 4 Trainer for all available modules. I am very enthusiastic about this release and the changes it brings to the world of modern Service Management. I am a passionate trainer, landscape photographer, drone pilot and nature lover.

107 Comments

  1. Mil
    25.06.2022 at 11:52 · Reply

    Hi Alex,

    I entered my email address twice already but still did not receive the mock exams.

    Mil

    [email protected]

  2. GLEN
    29.05.2022 at 07:06 · Reply

    HI, Alexander Schmidt

    COULD YOU FORWORD THE EXAM DUMP FOR ITIL4 FOUNDATION. THANKS

  3. Klaudia
    01.04.2022 at 15:22 · Reply

    Hi, those mentioned previously packages don’t work for me:

    ‘– 160 Questions: https://www.valueinsights.ch/shop/itil4foundation-mock-exam-pack-160-practice-questions/
    – 280 Questions: https://www.valueinsights.ch/shop/itil4foundation-mock-exam-pack-280-practice-questions/‘

    • Alexander Schmidt
      01.04.2022 at 16:35 · Reply

      Hi Klaudia
      You are right, those packages are not available any more.
      We have upgraded our partner status with PeopleCert, so we are allowed to sell our own eLearning.
      But this also meant that we are not allowed to sell individual mock exam packages.
      Nevertheless, my main goal is to help everyone pass the ITIL 4 Foundation exam, so I will send you the package via mail.
      All the best,
      Alex

  4. Kuldeep Singh
    14.03.2022 at 06:51 · Reply

    Please share latest ITIL V4 exam practice set.

    • Alexander Schmidt
      16.03.2022 at 19:44 · Reply

      Hi Kuldeep
      As far as I can see, you already got the latest file.
      Please let me know in case you have any questions.
      All the best,
      Alex

      • Sahithi
        30.05.2022 at 13:05 · Reply

        Hi Alex,

        Could you please send me free Exam dump for ITIL 4 as soon as possible

        Thanks in advance.

        • Alexander Schmidt
          30.05.2022 at 13:08 · Reply

          Hi Sahithi
          Sure thing, you should have received them by now.
          All the best,
          Alex

  5. jibi
    22.02.2022 at 21:00 · Reply

    Hi Alex ,

    Could you please sent me free latest mock test exams for ITIL V4

    • Alexander Schmidt
      23.02.2022 at 10:26 · Reply

      Hi Jibi
      As far as I have seen, you already downloaded the mock questions on February 14, but I have sent them again.
      All the best,
      Alex

  6. Ander
    15.02.2022 at 17:39 · Reply

    Hi Alex

    Can I please have the latest pass exams for ITIL Foundation V4? can you also please send me the practice exams.
    Thank you very much.

    Sincerely ,

    Ander

    • Alexander Schmidt
      16.02.2022 at 08:09 · Reply

      Hi Ander
      As far as I can see, you should already have our free mock exam files.
      Please let me know if you need anything else.
      Cheers,
      Alex

  7. [email protected]
    27.01.2022 at 14:17 · Reply

    Hi team,

    Can I please have the latest pass exams for ITIL Foundation V4? can you also please send me the practice exams.
    Thank you very much.

    Sincerely ,

    • Alexander Schmidt
      27.01.2022 at 15:44 · Reply

      Hi Quaisar
      Absolutely! We have sent the mail.
      All the best,
      Alex

  8. Efulu Alene
    04.01.2022 at 13:29 · Reply

    Hi team,

    Can I please have the latest pass exams for ITIL Foundation V4? Email address is [email protected].

    Thank you very much.

    Sincerely yours,

    • Alexander Schmidt
      04.01.2022 at 13:35 · Reply

      Hi Efulu
      Sure, you should have the mail with the link by now.
      All the best,
      Alex

  9. reda
    10.12.2021 at 20:37 · Reply

    Hi can you please email me the practice exam? Thank you so much

    [email protected]

    • Alexander Schmidt
      11.12.2021 at 12:45 · Reply

      Hi Reda
      Sure, you should have the mail with the link now.
      Cheers,
      Alex

  10. Prakyam
    22.11.2021 at 16:04 · Reply

    Hi Alex,

    Can I please have free mock test pdfs for ITIL 4 foundation and tips to pass ITIL 4 foundation.

    regards,
    Prakash

    • Alexander Schmidt
      22.11.2021 at 16:32 · Reply

      Hi Prakash

      Sure, we have sent the file to you.
      Regarding the tips, I usually tell people this:
      – The questions always expect answers that represent the “ITIL” way of things and not how one might answer based on real-life experiences. The ITIL exam is all about the ideal world.
      – Always watch out for absolute answers, which contain stuff like “must” or “always” or “never”. Those are usually not the right ones.
      – Look out for “NOTs” in questions, like “What is NOT the best definition of …” Those alter the answer.
      – Do a quick run of the 40 questions you get and answer the ones that are easy. Then do a second run where you answer the harder ones, which need more thinking.
      – Make sure that always only one answer is selected for each question.
      – If time runs out and you still have unanswered questions, just select any of the answers. You have a 25% to get it right, which is more than when you don’t answer it.
      Hope this helps.
      Cheers,
      Alex

  11. Upinder
    05.11.2021 at 19:08 · Reply

    Hi Alex,

    Can I please have free mock test pdfs for ITIL 4 foundation.

    Thanks

    • Alexander Schmidt
      05.11.2021 at 20:46 · Reply

      Hi Upinder
      Sure, you can have them
      I have sent the download link to your address.
      Cheers,
      Alex

  12. Tang
    28.10.2021 at 09:35 · Reply

    Hi,
    Please may I have the free mock exam questions. Thank you!

    • Alexander Schmidt
      28.10.2021 at 09:38 · Reply

      Hi Tang
      Sure, we have sent you the link.
      You might need to check the spam folder as well.
      Best regards,
      Alex

  13. Asena Hindistan
    10.10.2021 at 18:39 · Reply

    Dear Alexandar,

    I watch your videos on youtube, thank you so much it was really helpfull. Could you please send me ITIL V4 foundation dumps.
    [email protected]

    • Alexander Schmidt
      11.10.2021 at 09:55 · Reply

      Hi Asena
      Thank youn for your kind feedback. I am gled you found them helpful.
      I have also sent you the mail with the free mock exam questions.
      Please also check your spam folder if you don’t see it in your inbox.
      All the best,
      Alex

  14. Navneet
    01.10.2021 at 04:32 · Reply

    Hello Alex,

    Can I have a mail with links to your free mock exam and YouTube video series?

    [email protected]

    Thank you very much!

  15. Kayla Borchers
    26.09.2021 at 04:16 · Reply

    Hi can you please email me the practice exam? Thank you so much

    [email protected]

    • Alexander Schmidt
      26.09.2021 at 08:23 · Reply

      Hi Kayla
      Sure thing. You should have the questions by now.
      Cheers,
      Alex

Leave a reply

Your email address will not be published. Required fields are marked *