Hi,
my name is Alex and I am an officially accredited ITIL® (version 5) Trainer. I am very enthusiastic about this release and the changes it brings to the world of modern Service Management. I am a passionate trainer, landscape photographer, drone pilot and nature lover.
Transition from ITIL® 4 to the future of IT Service and Product Management with our ITIL® (version 5) Foundation Bridge package. Designed specifically for ITIL® 4 certified professionals, this comprehensive suite accelerates your path to the new standard. Future-proof your career by mastering AI-driven value streams and updated best practices today. Includes full access to the dedicated exam preparation tools and the official ITIL® (version 5) Foundation Bridge Exam.
So, you are preparing for the ITIL® (version 5) Foundation exam and you have had your fill of studying, but you still feel a bit unsure?
No worries, this article is here to help you.
In this article, I will tell you about the most important tips I usually share with my trainees before they take the exam.
Ready to ace the ITIL® (version 5) Foundation exam?
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The official ITIL 4 Foundation Candidate Syllabus describes the most important topics for the ITIL4 Foundation exam and explains how many questions to expect per topic.
So, you are preparing for the ITIL 4 Foundation exam and you have had your fill of studying, but you still feel a bit unsure?
No worries, this article is here to help you.
In this article, I will tell you about the most important tips I usually share with my trainees before they take the exam.
The Seven Guiding Principles of ITIL 4 will help your organization to handle any situation by creating an Agile, value-focused mindset. Table of Contents Why should you care about the ITIL 4 Guiding Principles? Let’s start with a brief history of the Guiding Principles At the beginning of time, there was nothing but darkness…and the […]
Read about the synergies between ITIL 4 and SAFe to see how you can reap the benefits of both modern Service Management and Agile Product Development. Table of Contents Isn’t that a good question? At least I get a lot of questions about the synergies between ITIL and SAFe, and therefore, I have decided to […]
Knowledge Management in ITIL 4 aims to capture and effectively utilize knowledge across the organization with the goal to improve value. Table of Contents Oh, what an amazing topic for a rainy Sunday afternoon, where you have nothing better left to do… Because quite often this is how Knowledge Management is seen in companies. So […]
The ITIL 4 Service Value Chain is a flexible operating model containing six activities needed to transform demand into value for customers. Table of Contents Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. What is the ITIL 4 Service Value Chain? One of the new […]
The ITIL 4 Service Value System describes how all components of a Service Management organization work together for best value co-creation. Table of Contents What is the ITIL 4 Service Value System (SVS)? According to PeopleCert, the owner of the ITIL framework: “The Service Value System describes how all components and activities of the organization […]
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