Feb 05

Are you ready to pass the ITIL 4 Foundation exam? Try our Quiz!

Try the ITIL 4 Foundation Quiz

 

Are you ready to try your know-how on the topic? Just click “Start Quiz” and jump right into it!

The quiz contains 20 practice questions and has a passing rate of 65% just like the actual ITIL 4 Foundation Exam.
The only difference is probably, that you don’t have a time limit for the quiz. You can try it as many times as you like. The answer order will be randomized for each try.

Table of Contents

Download our FREE Mock Exam Questions and Answers

If you did not have enough and want to practice a bit more, tell us your e-mail address and we will send you the full list of all 40 ITIL 4 Foundation practice exam questions (updated in 2024). These are officially approved questions and cover all relevant areas of the course material. Those are actually some of the questions which we use during our courses to practice although our courses have a much larger sample.

You have an ITIL voucher/exam:

You do not have an ITIL voucher/exam:

The ITIL 4 Foundation Exam

Passing the ITIL 4 Foundation exam is the first step in the new ITIL 4 Certification Scheme and might be trivial to some but can be quite challenging for others. Depending on one’s background it can be a bit more difficult than anticipated, but this article (including our quiz) is here to help you prepare.

Here is what you need to know:

  • The exam comprise of 40 multiple choice questions
  • 26 correct answers are required (65% passing score)
  • There is only one correct answer for each question
  • You get 60 minutes (and an additional 15 mn for non-native English speakers)
  • Question types include standard, list, missing word and negative

For those interested in more details, we suggest going through our ITIL 4 Exam preparation guide.

Book your ITIL 4 Foundation exam with us

ITIL 4 FOUNDATION
E-LEARNING BASIC

€ 659
00
One-Time
  • 130 bite-sized videos explaining the ITIL 4 concepts
  • Our well-proven exam simulator
  • 1 voucher + 1 FREE retry at the official, online-proctored ITIL 4 Foundation exam
  • A 1-year PeopleCert Plus membership
  • Retain your knowledge with our Memo Trainer and 300+ mock exam questions
  • An engaging and fun presentation style, just like a live training
  • Live discussions throughout the whole course
  • Our ITIL 4 Trivia Game
TO SHOP!
Learn everything you need to know to pass the official exam and much more.
Popular

ITIL 4 FOUNDATION
E-LEARNING PREMIUM

€ 769
00
One-Time
  • Everything from the basic course
  • A 1.5h live online consultation with our passionate ITIL 4 Trainer, Alex Schmidt
  •  
TO SHOP!
Learn everything you need to know to pass the official exam and much more.

Next steps on your ITIL 4 journey

We really hope that you will pass the ITIL 4 Foundation exam, and we keep our fingers crossed for you!

In case you need some refreshing, or you just want to repeat the most important topics, please have a look at our Exam Preparation Video Series below.

Once you have done the Foundation, you might want to continue your ITIL 4 journey. For a complete overview of all levels and certifications you can achieve, please have a look at the official ITIL 4 certification scheme.

The next logical step in your ITIL 4 journey depends on your current role and goals. We usually suggest to start with Create, Deliver and Support and continue with Direct, Plan and Improve. Please feel free to have a look at our dedicated training offerings for said courses by using the links above. All courses can be delivered in the format of public classes, private classes for companies and virtual online classes, led by our accredited ITIL 4 Trainer, Alexander Schmidt.

FAQ

What is ITIL 4?

ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

What are the prerequisites for the ITIL 4 Foundation exam?

There are none.
However, it is strongly recommended to attend an official course or e-learning.

There are numerous resources available on the web as well, helping you with the preparation:

In which languages can I take the ITIL 4 Foundation exam?
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Spanish
  • Thai
  • Portuguese (Brazil)
How close are the ITIL 4 Foundation practice questions to the actual exam questions?

Both the actual and the practice test questions have been taken from a big pool of questions. So, yes, it can happen, that you see the exact same or very similar questions during the official ITIL 4 Foundation exam.

How many times can I try the ITIL 4 Foundation quiz?

As often as you like, there is no limitation.
Please note that the ITIL 4 Foundation quiz contains 20 questions. For the full practice test, please provide your e-mail address and download the PDF file.

When is my result good enough to try the actual test?

To pass the official ITIL 4 Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

For more details on the official exam, please check our dedicated exam preparation article.

What if I didn't do so good on the practice exam?
  • Well, you can always get in touch with us 🙂
  • You can attend one of our accredited ITIL 4 Foundation courses
  • Or have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube
  • You could also ask us for some one-on-one exam preparation for an hourly fee
  • Or you can retry the practice test as often as you like
How much time do I have for the ITIL 4 Foundation exam?

For the ITIL 4 Foundation exam, you have 1 hour by default but you get 25% extra time if English is not your native language.

For the practice quiz on our page, there is no time limit, nevertheless, you should finish in max. 37,5 minutes to simulate the available time during the actual exam.

Native English speakers get roughly 90 seconds per question while non-native English speakers get roughly 110 seconds.

What are the requirements to take the ITIL 4 Foundation practice test?

There are no prerequisites for taking the ITIL 4 Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube.

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Our Mock Exams

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About The Author

Hi Reader, my name is Alex and I am an officially accredited ITIL 4 Trainer for all available modules. I am very enthusiastic about this release and the changes it brings to the world of modern Service Management. I am a passionate trainer, landscape photographer, drone pilot and nature lover.

107 Comments

  1. Rebecca
    23.04.2021 at 17:56 · Reply

    Hello Alexander,

    Could I please receive your exam questions and link to your YouTube videos?

    Many thanks,
    Rebecca

  2. Alberto
    14.04.2021 at 17:56 · Reply

    Buenas, acabo de realizar el examen online.

    Pero me gustaria recibir el enlace con examenes gratuitos como piden otros compañeros.
    Este es mi correo : [email protected]

    Un saludo y gracias

    • Alexander Schmidt
      14.04.2021 at 19:03 · Reply

      Hi Alberto
      Please check your mailbox. You should have the mail with the link now.
      All the best,
      Alex

  3. Patrick BATANA
    13.04.2021 at 01:03 · Reply

    patrick
    [email protected]

    please send me the exame question

    • Alexander Schmidt
      13.04.2021 at 08:16 · Reply

      Hi Patrick
      You should have the mail with the link to the mock exam in your mailbox.
      If you cannot see it, please also have a look in the Spam folder.
      Best Regards,
      Alex

  4. Freyja
    08.04.2021 at 21:56 · Reply

    Hi, Can I get a free exam questions?? [email protected]

    • Alexander Schmidt
      09.04.2021 at 08:00 · Reply

      Hi Freyja

      Sure, thing. You should have received the mail by now.

      All the best,
      Alex

  5. Kumar
    27.03.2021 at 11:15 · Reply

    Hi, Is it guaranteed to pass the ITIL exam of Peoplecert with the 160 mock questions?

    • Alexander Schmidt
      28.03.2021 at 20:17 · Reply

      Hi Kumar

      It is not guaranteed as these questions are only meant as an extension to check your knowledge gained through other resources.
      You might want to have a look at our exam preparation videos on YouTube for example. The link can be found in this article.

      Best Regards,
      Alex

  6. Nacho Miguel
    25.03.2021 at 09:50 · Reply

    Hi Alex ,

    Could you please sent free exams dumps for ITIL V4?

    Thanks in advance!

    • Alexander Schmidt
      25.03.2021 at 13:19 · Reply

      Hi Nacho
      Sure thing. You should have received the mail by now.
      Best Rregards,
      Alex

    • Durga Deepthi
      24.09.2021 at 11:08 · Reply

      Hi,
      Can you please send me the dumps of ITIL v4?
      Thank you in advance
      [email protected]

      • Alexander Schmidt
        24.09.2021 at 11:15 · Reply

        Hi Durga
        Sure thing. You should have it by now.
        ALl the best,
        Alex

  7. John Paul
    22.03.2021 at 11:31 · Reply

    Hi Alex ,

    Could you please sent free exams dumps for ITIL V4

    • Alexander Schmidt
      22.03.2021 at 11:35 · Reply

      Hi John
      Sure, you should have received the mail now.
      Cheers,
      Alex

  8. Vivek
    21.03.2021 at 09:31 · Reply

    Hello,

    Thanks a lot.
    Can I get free exam dump please? Can you please send me all available dumps?

    [email protected]

    • Alexander Schmidt
      21.03.2021 at 19:06 · Reply

      Hi Vivek
      Sure thing. You should have received the email by now.
      All the best,
      Alex

  9. Stephen Blake
    18.03.2021 at 22:58 · Reply

    Hi Alex,
    I’d like to have access to the free mock exam package.

    [email protected]

    Thanks and regards,
    Stephen

    • Alexander Schmidt
      19.03.2021 at 08:01 · Reply

      Hi Stephen
      On the 2nd page of this article, there is a field where you can provide your email address to request the file.
      Did you try that or is it not working?

      I have sent you the mail with the free mock exams now.

      Best Regards,
      Alex

  10. Charlie
    18.03.2021 at 01:44 · Reply

    I would like to have access to your mock exam [email protected]

  11. Aleksandar Kirov
    02.03.2021 at 10:40 · Reply

    Hello Alex,
    Can I have a mail with links to your free mock exam and YouTube video series.
    [email protected]

    Thank you very much!

    • Alexander Schmidt
      02.03.2021 at 11:43 · Reply

      Dear Aleksandar
      I have sent you the email.
      All the best,
      Alex

  12. mike mauceri
    01.03.2021 at 21:58 · Reply

    ITIL V4 Foundation Exam i would like to receive a link to proactively take test

    [email protected]

  13. Slaveya
    22.02.2021 at 15:20 · Reply

    Good day! Where can find the answers to all the questions?

    • Alexander Schmidt
      22.02.2021 at 19:01 · Reply

      Dear Slaveya
      Thank you for your comment. Which answers are you looking for?
      The ones for the Quiz are displayed directly after you select an answer.
      The ones in the free mock exam file can be found in the PDF file after the questions.
      The ones in the paid mock exam files can be found after the questions and in the Excel file, which is attached to the PDF.
      I hope this helps, otherwise please let me know.
      All the best,
      Alex

  14. kiah
    15.12.2020 at 15:33 · Reply

    HI Alex,
    I would like to receive a mail with the download link and the links to a video series on YouTube talking about the most important ITIL 4 Foundation topics.
    thank you

    • Alexander Schmidt
      15.12.2020 at 16:00 · Reply

      Hi Kiah

      I have sent you a mail with the details to your mail address.
      Let me know if you have any other question. You can also reach me on chat in the left lower corner of the screen 🙂

      Best Reards,
      Alex

  15. Vincent
    01.07.2020 at 20:31 · Reply

    are the itil 4 practice exams free?

    • Alexander Schmidt
      01.07.2020 at 21:42 · Reply

      Hi Vincent

      Yes, they are completely free. You just sign up with your e-mail address and shortly after you will receive a mail with the download link.
      You will also find links to a video series on YouTube talking about the most important ITIL 4 Foundation topics.
      We would surely appreciate if you would follow our channel and maybe share the word with your network 🙂

      Best Regards,
      Alex

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