ITIL® (version 5) Foundation Bridge

Name: ITIL® 4 Foundation E-learning
Price: 465 CHF
Availability: InStock
Rating: 5.0 (3 reviews)

Description

What will you learn?

Key Changes in ITIL® (version 5)

You’re not here for a history lesson. Focus only on what’s new, refined, or restructured in ITIL® (version 5) Foundation — new terminology, shifted structures, updated value system components, and any structural overhauls.

Digital product and service management

The new ITIL® doesn’t just include AI and digital transformation — it’s built for it. It reflects how modern services are designed, delivered, and optimized: through automation, data intelligence, and continuous feedback.

Updated language and core concepts

The updated terminology and principles aren’t just buzzwords — they’re the new operating system for service management. If you can’t speak this language fluently, you’ll misalign teams, confuse partners, and lose stakeholder trust.

Enhanced value creation

It’s not about ticking boxes — it’s about connecting strategy to execution to measurable outcomes, across every stakeholder: customers, partners, ops, execs. If you can’t show how your work drives tangible value, you’re just spinning wheels.

ITIL ® (version 5) in practice

You already know ITIL®4. Now, surgically graft the new enhancements into your existing knowledge — not as add-ons, but as upgrades to how you collaborate, measure performance, and drive results.

Take² Re-sit Exam Option

The PeopleCert Take² Re-sit Exam Option is optionally available in this offering, providing some extra security and peace of mind for passing your ITIL® (version 5) Foundation exam.

In the unlikely event of having an unsuccessful outcome on your initial exam, you will be notified that your Re-sit option has been activated. You will have the possibility to select a new exam date up to 6 months in advance, giving you all the time you need for the preparation.

Mock exam and 1-year PeopleCert Plus Membership

You can additionally book PeopleCert’s own official, timed and marked mock exam, allowing you to experience how the actual exam will work. No more exam anxiety!

Furthermore, you can also receive a 1-year PeopleCert Plus membership, which grants access to various resources including the ITIL® (version 5) Practice Guides and various other templates, which you can use in your daily business.

And last but not least, you will have the possibility to download you own ITIL® (version 5) Foundation digital badge to display on LinkedIn, your CV or other platforms.

FAQ

How long does it take for my order to be processed?

We strive to fulfill all orders as soon as possible, but it might take up to 24 hours.
Please also note, that this can vary on weekends.
Our regular business times are Mo-Fr 8:00-18:00 UTC +1

What is ITIL® (version 5)?

ITIL® (version 5) is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindest and the usage of AI to meet ever-changing business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

What is the difference between the ITIL® (version 5) Foundation exam and the bridge exam?

The bridge exam can only be taken by ITIL®4 certificate holders.

The normal exam:

40 questions
60 minutes

Bridge exam:

20 questions
30 minutes

For both you need 65% to pass.

How much time do I have for the actual ITIL® (version 5) Foundation bridge exam?

For the ITIL® (version 5) Foundation bridge exam, you have 30 minutes by default, but you get 25% extra time if English is not your native language.

In which languages can I take the official ITIL® (version 5) Foundation bridge exam?

As of 12.02.2026, the exam is only available in English, but over time the following languages will be added as well:

Chinese -> 23.04.2026
Dutch
French
German
Hungarian
Italian
Japanese
Polish
Spanish -> 23.04.2026
Thai
Portuguese (Brazil) -> 23.04.2026

How does the official mock exam work?

After purchasing the official ITIL® (version 5) Foundation mock exam, we will generate a voucher code for you.

With that, you will need to register an account at peoplecert.org to access the mock exam under the “Overview” menu section.

Here, you can click “START” to begin the test.

First, you get introduced to the official exam tool, which will also be used for the actual exam
Then, you need to accept the Non-Disclosure Agreement (NDA)
Now, you will receive the instructions on how to navigate the tool
And finally, by clicking “Start Exam” the fun begins
At the end of your Mock Exam, you will receive a test report with full marked results, indicating areas of improvement

How much time do I have for the mock exam?

The voucher can be redeemed after up to 12 months from the date of purchase.

Once you start your mock exam, you have 24 hours to complete it.

How many questions are included in the mock exam?

This mock exam contains 40, officially approved mock exam questions, provided directly by PeopleCert.

How close are the ITIL® (version 5) Foundation practice questions to the actual exam questions?

These practice questions are randomly selected from a large pool containing the actual exam questions, you might even get one of these during the official exam.

How many times can I try the ITIL® (version 5) Foundation mock exam?

The mock exam is available one time. If you want to try it another time, it needs to be purchased again, as a new mock exam voucher code needs to be generated by PeopleCert.

When is my result good enough to try the actual test?

To pass the official ITIL® (version 5) Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

And for some insider tips and tricks, you can check THIS out.

What if I didn't do so good on the practice exam?

Well, you can always get in touch with us 🙂
You can attend an accredited ITIL® Version 5) Foundation course
Or have a look at our ITIL® (version 5) Foundation Exam Preparation video series on YouTube
You could also ask us for some one-on-one exam preparation for an hourly fee

What are the requirements to take the ITIL® (version 5) Foundation practice test?

There are no prerequisites for taking the ITIL® (version 5) Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL® (version 5) Foundation Exam Preparation video series on YouTube.