The official ITIL 4 Foundation Candidate Syllabus describes the most important topics for the ITIL4 Foundation exam and explains how many questions to expect per topic. Table of Contents Exam... read more →
So, you are preparing for the ITIL 4 Foundation exam and you have had your fill of studying, but you still feel a bit unsure?No worries, this article is here... read more →
The Seven Guiding Principles of ITIL 4 will help your organization to handle any situation by creating an Agile, value-focused mindset. Table of Contents Why should you care about the... read more →
Read about the synergies between ITIL 4 and SAFe to see how you can reap the benefits of both modern Service Management and Agile Product Development. Table of Contents Isn’t... read more →
Knowledge Management in ITIL 4 aims to capture and effectively utilize knowledge across the organization with the goal to improve value. Table of Contents Oh, what an amazing topic for... read more →
The ITIL 4 Service Value Chain is a flexible operating model containing six activities needed to transform demand into value for customers. Table of Contents What is the ITIL 4... read more →
The ITIL 4 Service Value System describes how all components of a Service Management organization work together for best value co-creation. Table of Contents What is the ITIL 4 Service... read more →
Always wondered about abbreviations in ITIL? Look no further and check out the top ITIL 4 acronyms you need to know in our article. Table of Contents “What is the... read more →
In ITIL 4, Practices are replacing the Services Management Processes known from before. Get the complete overview of all practices here. Table of Contents The ITIL 4 Practices OverviewPeopleCert has... read more →
Looking for guidance on passing the official ITIL 4 Foundation exam? Look no further, you have come to the right place! Table of Contents Passing the official ITIL 4 Foundation... read more →
