The Seven Guiding Principles of ITIL 4

itil 4 big picture seven 7 guiding principles overview foundation focus on value start where you are progress iteratively with feedback collaborate and promote visibility think and work holistically keep it simple and practical optimize and automate service management itsm badge png logo axelos peoplecert value insights

The Seven Guiding Principles of ITIL 4 will help your organization to handle any situation by creating an Agile, value-focused mindset. Table of Contents Why should you care about the ITIL 4 Guiding Principles? Let’s start with a brief history of the Guiding Principles At the beginning of time, there was nothing but darkness…and the […]

ITIL 4 marries SAFe, but can it last?

Read about the synergies between ITIL 4 and SAFe to see how you can reap the benefits of both modern Service Management and Agile Product Development. Table of Contents Isn’t that a good question? At least I get a lot of questions about the synergies between ITIL and SAFe, and therefore, I have decided to […]