Feb 05

Are you ready to pass the ITIL 4 Foundation exam? Try our Quiz!

Try the ITIL 4 Foundation Quiz

 

Are you ready to try your know-how on the topic? Just click “Start Quiz” and jump right into it!

The quiz contains 20 practice questions and has a passing rate of 65% just like the actual ITIL 4 Foundation Exam.
The only difference is probably, that you don’t have a time limit for the quiz. You can try it as many times as you like. The answer order will be randomized for each try.

Table of Contents

Download our FREE Mock Exam Questions and Answers

If you did not have enough and want to practice a bit more, tell us your e-mail address and we will send you the full list of all 40 ITIL 4 Foundation practice exam questions (updated in 2024). These are officially approved questions and cover all relevant areas of the course material. Those are actually some of the questions which we use during our courses to practice although our courses have a much larger sample.

You have an ITIL voucher/exam:

You do not have an ITIL voucher/exam:

The ITIL 4 Foundation Exam

Passing the ITIL 4 Foundation exam is the first step in the new ITIL 4 Certification Scheme and might be trivial to some but can be quite challenging for others. Depending on one’s background it can be a bit more difficult than anticipated, but this article (including our quiz) is here to help you prepare.

Here is what you need to know:

  • The exam comprise of 40 multiple choice questions
  • 26 correct answers are required (65% passing score)
  • There is only one correct answer for each question
  • You get 60 minutes (and an additional 15 mn for non-native English speakers)
  • Question types include standard, list, missing word and negative

For those interested in more details, we suggest going through our ITIL 4 Exam preparation guide.

Book your ITIL 4 Foundation exam with us

ITIL 4 FOUNDATION
E-LEARNING BASIC

€ 659
00
One-Time
  • 130 bite-sized videos explaining the ITIL 4 concepts
  • Our well-proven exam simulator
  • 1 voucher + 1 FREE retry at the official, online-proctored ITIL 4 Foundation exam
  • A 1-year PeopleCert Plus membership
  • Retain your knowledge with our Memo Trainer and 300+ mock exam questions
  • An engaging and fun presentation style, just like a live training
  • Live discussions throughout the whole course
  • Our ITIL 4 Trivia Game
TO SHOP!
Learn everything you need to know to pass the official exam and much more.
Popular

ITIL 4 FOUNDATION
E-LEARNING PREMIUM

€ 769
00
One-Time
  • Everything from the basic course
  • A 1.5h live online consultation with our passionate ITIL 4 Trainer, Alex Schmidt
  •  
TO SHOP!
Learn everything you need to know to pass the official exam and much more.

Next steps on your ITIL 4 journey

We really hope that you will pass the ITIL 4 Foundation exam, and we keep our fingers crossed for you!

In case you need some refreshing, or you just want to repeat the most important topics, please have a look at our Exam Preparation Video Series below.

Once you have done the Foundation, you might want to continue your ITIL 4 journey. For a complete overview of all levels and certifications you can achieve, please have a look at the official ITIL 4 certification scheme.

The next logical step in your ITIL 4 journey depends on your current role and goals. We usually suggest to start with Create, Deliver and Support and continue with Direct, Plan and Improve. Please feel free to have a look at our dedicated training offerings for said courses by using the links above. All courses can be delivered in the format of public classes, private classes for companies and virtual online classes, led by our accredited ITIL 4 Trainer, Alexander Schmidt.

FAQ

What is ITIL 4?

ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

What are the prerequisites for the ITIL 4 Foundation exam?

There are none.
However, it is strongly recommended to attend an official course or e-learning.

There are numerous resources available on the web as well, helping you with the preparation:

In which languages can I take the ITIL 4 Foundation exam?
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Spanish
  • Thai
  • Portuguese (Brazil)
How close are the ITIL 4 Foundation practice questions to the actual exam questions?

Both the actual and the practice test questions have been taken from a big pool of questions. So, yes, it can happen, that you see the exact same or very similar questions during the official ITIL 4 Foundation exam.

How many times can I try the ITIL 4 Foundation quiz?

As often as you like, there is no limitation.
Please note that the ITIL 4 Foundation quiz contains 20 questions. For the full practice test, please provide your e-mail address and download the PDF file.

When is my result good enough to try the actual test?

To pass the official ITIL 4 Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

For more details on the official exam, please check our dedicated exam preparation article.

What if I didn't do so good on the practice exam?
  • Well, you can always get in touch with us 🙂
  • You can attend one of our accredited ITIL 4 Foundation courses
  • Or have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube
  • You could also ask us for some one-on-one exam preparation for an hourly fee
  • Or you can retry the practice test as often as you like
How much time do I have for the ITIL 4 Foundation exam?

For the ITIL 4 Foundation exam, you have 1 hour by default but you get 25% extra time if English is not your native language.

For the practice quiz on our page, there is no time limit, nevertheless, you should finish in max. 37,5 minutes to simulate the available time during the actual exam.

Native English speakers get roughly 90 seconds per question while non-native English speakers get roughly 110 seconds.

What are the requirements to take the ITIL 4 Foundation practice test?

There are no prerequisites for taking the ITIL 4 Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube.

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About The Author

Hi Reader, my name is Alex and I am an officially accredited ITIL 4 Trainer for all available modules. I am very enthusiastic about this release and the changes it brings to the world of modern Service Management. I am a passionate trainer, landscape photographer, drone pilot and nature lover.

107 Comments

  1. senhadji
    16.03.2025 at 16:23 · Reply

    hello,

    I would like to have access to your free mock exam [email protected]

    Regards,

    • Alexander Schmidt
      23.05.2025 at 20:16 · Reply

      Hello Senhadji
      Apologies for my late reply.
      Do yoz still need the free mock exam questions for ITIl 4 Foundation?
      Thanks and Regards,
      alex

  2. Garrett
    03.03.2023 at 22:17 · Reply

    [email protected]
    Thanks Alex!

  3. Marco Passos
    30.12.2022 at 09:30 · Reply

    Hi,

    I can say that I am enjoying your website and the content.

    I would like to have access ITIL 4 Practice exams.

    Best Wishes,

    Marco

  4. Alex
    06.12.2022 at 14:07 · Reply

    Hey Alex

    Thank you for this amazing training resource, its very helpful!

    Can you please send me some more mock exams – ITIL v4 Foundation

    [email protected]

    Thank You
    Alex

  5. Stephen Stuttard
    28.10.2022 at 10:47 · Reply

    Hi Alexander

    I just wanted to give you and others some feedback on my ITIL 4 Foundation exam experience, well not much on the exam, because of the non disclosure agreement, but I wanted to give feedback on my learnings.
    I did the course through Foster and Melliar here in South Africa, they also supplied the course material and quick reference cards, a shortened condensed version of the course, but after completing the course in May, I left it for a while and concentrated on my IT work, not really finding the time to study for the exam, then we were given a deadline of 31 October this year, and I started going through that condensed version, but by then I’d forgotten half of the training.
    So I started searching the internet, and it wasn’t long before that I came across Value Insights web site, I was continuously looking for practice exam material and also used online material from other websites, but I must say, This website logged my ip from my work and home pcs most of the time, I went through each and every video, naughty naughty, I was making notes from the video’s for myself, but they were presented so well, then I could also download the 40 question ITIL 4 exam quiz, also very well, and professionally presented, and that for free, I’d have expected to pay for this material, thank you so much Value Insights, and your team, for all the support, I mostly used the questions from your site and Knowlegehut, to study for my exam, both sites questions aligned closely with the way in which the actual exam questions are posed, though, personally, I think Knowledgehuts questions aligned closer, but Value Insights material was the most Valuable to me, it offered the most value for free material. Thank you and a Big shout out to your support team, I wrote last night and passed with 80 %…..

    • Alexander Schmidt
      28.10.2022 at 11:14 · Reply

      Hi Stephen
      Thank you very much for these insights and your kind feedback.
      I am really glad that our tools and resources helped you pass the exam.
      We wish you all the best and are happy to help with any ITIL related questions.
      Cheers,
      Alex

  6. Seth
    27.06.2022 at 00:17 · Reply

    [email protected]

  7. Seth
    27.06.2022 at 00:15 · Reply

    Can I have a link to your free mock exam?

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