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Value Insights Value Insights
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  • Trainings
    • For Individuals
      • ITIL 4 Foundation eLearning
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        • ITIL 4 Foundation
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        • SAFe Product Owner / Product Manager
      • Scrum
        • Registered Scrum Master (RSM)
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Liberating structures save you from boring meetings

How to have MORE EFFICIENT events, meetings and workshops?

Tired of dull meetings, poorly designed workshops and lifeless events? Well, the solution to all of that is FREE and probably not what you think... Table of Contents Liberating Structures:... read more →
  • 16.05.2023
  • Value Insights
  • No Comments
  • Agile, IT Service Management, Project Management

The official ITIL 4 Foundation Candidate Syllabus explanied

The official ITIL 4 Foundation Candidate Syllabus describes the most important topics for the ITIL4 Foundation exam and explains how many questions to expect per topic. Table of Contents Exam... read more →
  • 26.11.2022
  • Alexander Schmidt
  • No Comments
  • IT Service Management
ITIL 4 Foundation exam cost

How much does an ITIL® 4 Foundation certification cost?

In this article, we explore how much acquiring an ITIL 4 certification can cost you with solutions ranging from as cheap as possible to the most expensive ones. Table of... read more →
  • 18.02.2022
  • Romaric Chardonneau
  • No Comments
  • IT Service Management
tips and tricks for passing the officiial accredited itil 4 foundation exam peoplecert axelos training

7 Top Tips To Pass Your ITIL® 4 Foundation Exam

So, you are preparing for the ITIL 4 Foundation exam and you have had your fill of studying, but you still feel a bit unsure?No worries, this article is here... read more →
  • 31.01.2022
  • Alexander Schmidt
  • No Comments
  • IT Service Management
itil 4 big picture seven 7 guiding principles overview foundation focus on value start where you are progress iteratively with feedback collaborate and promote visibility think and work holistically keep it simple and practical optimize and automate service management itsm badge png logo axelos peoplecert value insights

The Seven Guiding Principles of ITIL 4

The Seven Guiding Principles of ITIL 4 will help your organization to handle any situation by creating an Agile, value-focused mindset. Table of Contents Why should you care about the... read more →
  • 01.03.2021
  • Alexander Schmidt
  • No Comments
  • Agile, IT Service Management

ITIL 4 marries SAFe, but can it last?

Read about the synergies between ITIL 4 and SAFe to see how you can reap the benefits of both modern Service Management and Agile Product Development. Table of Contents Isn’t... read more →
  • 30.12.2020
  • Alexander Schmidt
  • No Comments
  • Agile, IT Service Management
knowledge management practice itil 4 base service training value insights switzerland

Knowledge Management done right, or how to build a working Knowledge Base

Knowledge Management in ITIL 4 aims to capture and effectively utilize knowledge across the organization with the goal to improve value. Table of Contents Oh, what an amazing topic for... read more →
  • 17.11.2020
  • Alexander Schmidt
  • No Comments
  • IT Service Management
itil 4 service value chain big picture foundation exam svc service management itsm value insights training

The ITIL 4 Service Value Chain

The ITIL 4 Service Value Chain is a flexible operating model containing six activities needed to transform demand into value for customers. Table of Contents What is the ITIL 4... read more →
  • 14.10.2020
  • Alexander Schmidt
  • No Comments
  • IT Service Management
itil 4 service value system big picture foundation exam svs service management itsm value insights training

The ITIL 4 Service Value System

The ITIL 4 Service Value System describes how all components of a Service Management organization work together for best value co-creation. Table of Contents What is the ITIL 4 Service... read more →
  • 06.10.2020
  • Alexander Schmidt
  • No Comments
  • IT Service Management
itil 4 foundation mpt cds dpi hvit abbreviations acronym switzerland value insights

Top 7 ITIL 4 Glossary Acronyms and Abbreviations you need to know (plus 43 more)

Always wondered about abbreviations in ITIL? Look no further and check out the top ITIL 4 acronyms you need to know in our article. Table of Contents “What is the... read more →
  • 01.09.2020
  • Alexander Schmidt
  • No Comments
  • IT Service Management
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