Description
Introducing our comprehensive eLearning program on ITIL® 4 Practitioner: Change Enablement. This module is designed to help IT practitioners and leaders learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change schedules.
Key Features:
- Key Concepts and Importance: Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.
- Practice Success Factors and Metrics: Learn about practice success factors (PSF) and key metrics essential for evaluating the effectiveness and efficiency of Change Enablement in achieving controlled and successful change implementation.
- Processes and Roles: Explore Change Enablement processes, including key activities, and understand the roles and necessary competencies to integrate and position the practice effectively within your organisation to ensure seamless and coordinated change activities.
- Information, Technology, and Partners: Discover how information and technology can support Change Enablement, providing tools and systems for effective planning, tracking, and implementation of changes, and learn the role of partners and suppliers in enhancing change processes to ensure successful outcomes.
- Capability Model and Practice Success: Discover how the ITIL capability model supports the development of Change Enablement capabilities, ensuring alignment with industry best practices and organisational requirements, and learn strategies for succeeding with Change Enablement in alignment with ITIL guiding principles.
- Delivered through Canvas LMS
- Engaging multimedia approach
- Interactive elements
- Multi-level learning structure
- Quizzes and knowledge checks
- Take2 Re-sit Exam Option
Why Choose This Course?
- Flexible Learning: Study at your own pace with our flexible learning platform, available anytime and anywhere.
- Expert Content: Engage with expertly crafted content including videos, quizzes, case studies, and real-world examples.
- Certification: Includes a voucher for the official ITIL® 4 Practitioner exam. Earn a globally recognized certification upon passing.
- Interactive Elements: Our course features an engaging multimedia approach with interactive elements.
Additional Benefits:
- Take2 Re-sit Exam Option: Provides extra security and peace of mind for passing your exam.
- Mock Exam: Access a timed and marked mock exam to reduce exam anxiety.
- PeopleCert Plus Membership: Gain access to ITIL 4 Practice Guides, templates, and more for 1 year.
- Digital Badge: Download your ITIL® 4 Practitioner digital badge to showcase on LinkedIn, your CV, or other platforms.
Skills Covered:
- Change
- Continual Improvement
- AI and Automation
Enroll today and take advantage of this eLearning program to enhance your skills, expand your professional opportunities, and contribute to your organization’s success!
FAQ
How long does it take for my order to be processed?
We strive to fulfill all orders as soon as possible, but it might take up to 24 hours.
Please also note, that this can vary on weekends.
Our regular business times are Mo-Fr 8:00-18:00 UTC +1
What is ITIL 4?
ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.
For this exam, you have 30 minutes.
Thee exam contains 20 questions and the passing score is 13 out of 20 marks required to pass (65%)
An ITIL 4 Foundation certification is a pre-requisite for studying this module
To pass the exam, you will need to score at least 13 out of 20 marks, which corresponds to a passing percentage of 65%.
The exam consist of multiple-choice questions where you will be presented with a question and several possible answers. You will need to select the correct answer from the options provided.
This exam is a closed-book exam, meaning you won’t have access to any reference materials or resources during the test. You’ll need to rely on your knowledge and understanding of the subject matter.
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